Customereye

Capcom

Gaming & Esportswww.capcom.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

53 reviews over 5,251 days (about 0.3 per month). Busiest month: 6% of reviews. Languages: en 87%, de 8%, fr 4%.

Overall Score

36/100
Short observation window (5251 days)
2.98 ★ average rating · 53 reviews
36/100 from 53 reviews over 2 months, limited confidence. trend not shown: window under six months.

Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 23 Oct 2026

Score

35.7

Industry average 59.0

23.3 below average

Rating

2.98

Industry average 4.16

1.18 below average

Reply rate

—

Industry average 25.6%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#947of 1050 ranked in Gaming & Esports
Top 90% · Bottom Tier
#1 (best)#1050 (worst)
#945Peer
#946Peer
#947This company
#948Peer
#949Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

52% of reviews positive, 48% negative

52%
positive
  • Positive52%
  • Neutral0%
  • Negative48%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Pricing
Hidden
Customer Support
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Gaming & Esports