Customereye

Canna Care Docs

Healthcare & Medical • United Stateswww.cannacaredocs.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
+14.5 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#98of 615
Top 16% · Top Tier
#1 (best)#615 (worst)
#96Peer
#97Peer
#98This company
#99Peer
#100Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
23.3%
Customer Support
22.0%
Loyalty
12.5%
Response Speed
12.4%
Product Quality
12.4%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.8%
4
3.7%
3
1.2%
2
2.3%
1
5.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.0% of reviews in the last three months were positive, compared with 92.8% in the three months before that.

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