Customereye

Canada Citizenship Immigration Services

Legal & Compliance • Canadawww.canadacis.org

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 65 days (about 92 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 69%, it 16%, es 12%.

Overall Score

58/100
Short observation window (65 days)
+7.6 vs. last month4.29 ★ average rating · 197 reviews
58/100 from 197 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 51% of the reviews.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

58.1

Industry average 70.0

11.9 below average

Rating

4.29

Industry average 4.51

0.22 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#871of 1072 ranked in Legal & Compliance
Top 81% · Bottom Tierup 449 from last month
#1 (best)#1072 (worst)
#869Peer
#870Peer
#871This company
#872Peer
#873Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

48% of reviews positive, 49% negative

48%
positive
  • Positive48%
  • Neutral3%
  • Negative49%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 35% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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