Based on public reviews and response behavior.
100 reviews over 535 days (about 5.7 per month). Busiest month: 13% of reviews. Languages: en 100%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,049 ranked companies · benchmark 2 Nov 2026
Score
71.4
Industry average 66.6
4.8 above average
Rating
3.38
Industry average 4.37
0.99 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 33% negative
Covering October 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,049 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.502 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 64% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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