Customereye

C2FO

Finance & Insurance • United Stateswww.c2fo.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 95 days (about 32 per month). Busiest month: 47% of reviews. Languages: en 72%, unknown 25%, es 1%.

Overall Score

78/100
Short observation window (95 days)
−7.5 vs. last month4.77 ★ average rating · 100 reviews
78/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

78.3

Industry average 64.0

14.3 above average

Rating

4.77

Industry average 4.23

0.54 above average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#455of 2796 ranked in Finance & Insurance
Top 16% · Top Tierdown 183 from last month
#1 (best)#2796 (worst)
#453Peer
#454Peer
#455This company
#456Peer
#457Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering August 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 29% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Response Speed
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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