Customereye

BuyBackTronics.com LLC

Appliances & Home Electronics • United Stateswww.buybacktronics.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 50 days (about 61 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 92%, unknown 7%, fr 1%.

Overall Score

54/100
Short observation window (50 days)
+5.0 vs. last month4.39 ★ average rating · 100 reviews
54/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 51% of the reviews.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026

Score

54.4

Industry average 59.2

4.8 below average

Rating

4.39

Industry average 4.02

0.37 above average

Reply rate

—

Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#686of 1074 ranked in Appliances & Home Electronics
Top 64% · Mid Packup 24 from last month
#1 (best)#1074 (worst)
#684Peer
#685Peer
#686This company
#687Peer
#688Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering August 2026 — 51 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Onboarding
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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