Customereye

BushWear

Hobbies & Arts • United Kingdomwww.bushwear.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+6.5 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#100of 467
Top 21% · Top Tier
#1 (best)#467 (worst)
#98Peer
#99Peer
#100This company
#101Peer
#102Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering December 2024 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.0%
Product Quality
17.1%
Response Speed
15.5%
Customer Support
14.1%
Loyalty
10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 1.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
90.0%
4
3.2%
3
1.3%
2
0.8%
1
4.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.4% of reviews in the last three months were positive, compared with 97.9% in the three months before that.

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