Customereye

Buckeye Legal Funding, LLC

Legal & Compliance • United Stateswww.buckeyefunding.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.54 ★ average rating · 488 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#59of 101
Top 58% · Mid Pack
#1 (best)#101 (worst)
#57Peer
#58Peer
#59This company
#60Peer
#61Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 17% negative

80%
positive
  • Positive80%
  • Neutral3%
  • Negative17%

Sentiment Balance

Covering June 2020 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 482 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2020.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.3%
Response Speed
19.9%
Loyalty
15.1%
Product Quality
12.9%
Onboarding
9.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
78.3%
4
10.5%
3
3.7%
2
2.5%
1
5.1%

Based on 488 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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