Based on public reviews and response behavior.
200 reviews over 208 days (about 29 per month). Busiest month: 17% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 21 Oct 2026
Score
61.5
Industry average 69.2
7.7 below average
Rating
4.51
Industry average 4.51
in line with average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,546 ranked companies in Schools & Academic Education (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.501 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 98% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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