Home & Living • United Kingdomwww.brookhousegas.com
Review data last updated .
Based on public reviews and response behavior.
187 reviews over 309 days (about 18 per month). Busiest month: 14% of reviews. Languages: en 100%, unknown 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
84.0
Industry average 67.9
16.1 above average
Rating
5.00
Industry average 4.44
0.56 above average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering August 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes from the 187 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 84.0 places the company in the top quarter of about 5,400 ranked Home & Living companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 64% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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