Based on public reviews and response behavior.
100 reviews over 1,986 days (about 1.5 per month). Busiest month: 7% of reviews. Languages: en 99%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
57.7
Industry average 67.9
10.2 below average
Rating
3.45
Industry average 4.44
0.99 below average
Reply rate
—
Industry average 45.4%
not measured
Not ranked
no reviews in the last 12 months
60% of reviews positive, 39% negative
Covering August 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.114 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 2% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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