BOXComponents

Automotive & Mobility • United Stateswww.boxcomponents.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

−10.0 vs. last month4.77 ★ average rating · 507 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#14of 265

Top 5% · Top Tier

#1 (best)#265 (worst)

#12Peer

#13Peer

#14This company

#15Peer

#16Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral1%
Negative13%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 488 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.1%

Delivery Shipping

19.5%

Response Speed

15.7%

Customer Support

14.1%

Loyalty

7.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

87.6%

4★

6.7%

3★

2.2%

2★

2.4%

1★

1.2%

Based on 507 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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