Based on public reviews and response behavior.
166 reviews over 343 days (about 15 per month). Busiest month: 18% of reviews. Languages: en 99%, fr 1%.
Hobbies & Arts average: score 64.7, rating 4.43 stars, reply rate 31.4%, over 2,664 ranked companies · benchmark 17 Oct 2026
Score
88.4
Industry average 64.7
23.7 above average
Rating
4.90
Industry average 4.43
0.47 above average
Reply rate
—
Industry average 31.4%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 8% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 166 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,664 ranked companies in Hobbies & Arts (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 72% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 396 mentions with a sentiment score of 89.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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