Customereye

BTA Jurídico

Legal & Compliancewww.borjatorresabogados.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 47 days (about 65 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: es 98%, pt 1%, unknown 1%.

Overall Score

23/100
Short observation window (47 days)
+11.4 vs. last month4.77 ★ average rating · 100 reviews
23/100 from 100 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 73% of the reviews.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

22.5

Industry average 70.0

47.5 below average

Rating

4.77

Industry average 4.51

0.26 above average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#1057of 1072 ranked in Legal & Compliance
Top 99% · Bottom Tierup 38 from last month
#1 (best)#1072 (worst)
#1055Peer
#1056Peer
#1057This company
#1058Peer
#1059Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

12% of reviews positive, 88% negative

12%
positive
  • Positive12%
  • Neutral0%
  • Negative88%

Sentiment Balance

Covering August 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Reviews are mostly in Spanish

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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