Customereye

bonprix UK

Apparel & Fashionwww.bonprix.co.uk

Review data last updated .

Based on public reviews and response behavior.

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113 reviews over 174 days (about 20 per month). Busiest month: 28% of reviews. Languages: en 99%, pl 1%.

Overall Score

62/100
Short observation window (174 days)
+3.9 vs. last month4.27 ★ average rating · 113 reviews
62/100 from 113 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

62.1

Industry average 62.9

0.8 below average

Rating

4.27

Industry average 4.25

0.02 above average

Reply rate

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Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#857of 1693 ranked in Apparel & Fashion
Top 51% · Mid Pack
#1 (best)#1693 (worst)
#855Peer
#856Peer
#857This company
#858Peer
#859Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering February 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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