Customereye

Freetrain

Apparel & Fashionfreetrain.com

Review data last updated .

Based on public reviews and response behavior.

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145 reviews over 360 days (about 12 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

62/100
+10.0 vs. last month3.58 ★ average rating · 145 reviews
62/100 from 145 reviews over 12 months, moderate confidence.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

62.1

Industry average 62.9

0.8 below average

Rating

3.58

Industry average 4.25

0.67 below average

Reply rate

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Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#856of 1693 ranked in Apparel & Fashion
Top 51% · Mid Pack
#1 (best)#1693 (worst)
#854Peer
#855Peer
#856This company
#857Peer
#858Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

61% of reviews positive, 37% negative

61%
positive
  • Positive61%
  • Neutral1%
  • Negative37%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Communication
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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