Customereye

Rosewe

Apparel & Fashion • United Statesrosewe.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

62/100
+0.8 vs. last month4.13 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#78of 330
Top 24% · Top Tier
#1 (best)#330 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Overall Customer Sentiment

Category Leader

70% of reviews positive, 27% negative

70%
positive
  • Positive70%
  • Neutral3%
  • Negative27%

Sentiment Balance

Covering August 2024 — 19 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.2%
Product Quality
14.8%
Loyalty
14.4%
Customer Support
13.3%
Response Speed
9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • •Built from a negative-review share of 30.3% across this company's analyzed reviews.
  • •6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5★
73.5%
4★
4.8%
3★
1.7%
2★
1.5%
1★
18.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.9% of reviews in the last three months were positive, compared with 86.8% in the three months before that.

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