Based on public reviews and response behavior.
100 reviews over 1,265 days (about 2.4 per month). Busiest month: 6% of reviews. Languages: en 100%.
Beauty & Wellness average: score 62.5, rating 4.16 stars, reply rate 39.0%, over 2,089 ranked companies · benchmark 6 Oct 2026
Score
92.1
Industry average 62.5
29.6 above average
Rating
4.63
Industry average 4.16
0.47 above average
Reply rate
—
Industry average 39.0%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,089 ranked companies in Beauty & Wellness (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.236 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 92.1 places the company in the top quarter of about 2,100 ranked Beauty & Wellness companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
