Este Medical Group Ltd

Beauty & Wellness • United Kingdomestemedicalgroup.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

61/100

−3.0 vs. last month4.93 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#118of 351

Top 34% · Upper Half

#1 (best)#351 (worst)

#116Peer

#117Peer

#118This company

#119Peer

#120Peer

Overall Customer Sentiment

Above Average

97% of reviews positive, 3% negative

97%

positive

Positive97%
Neutral0%
Negative3%

Sentiment Balance

Covering November 2024 — 32 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.4%

Loyalty

25.2%

Product Quality

22.3%

Pricing

10.3%

Onboarding

6.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW3/100

3/100

signal score

•Built from a negative-review share of 2.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.8%

4★

1.8%

3★

0.0%

2★

0.0%

1★

1.3%

Based on 603 analyzed reviews. Sentiment is holding steady: 98.3% of reviews in the last three months were positive, compared with 99.1% in the three months before that.

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