Big D Vapor

Vaping & Smoking Alternatives • United Stateswww.bigdvapor.net

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+9.2 vs. last month4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#118of 173

Top 68% · Mid Pack

#1 (best)#173 (worst)

#116Peer

#117Peer

#118This company

#119Peer

#120Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral1%
Negative20%

Sentiment Balance

Covering September 2024 — 45 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 18% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.6%

Product Quality

17.9%

Response Speed

17.1%

Customer Support

13.6%

Loyalty

11.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 30.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.5%

4★

3.7%

3★

2.3%

2★

1.5%

1★

4.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.4% of reviews in the last three months were positive, compared with 91.2% in the three months before that.

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