Customereye

Berry Cobham BMW

Automotive & Mobilitywww.berrycobhambmw.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,272 days (about 2.4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

54/100
3.89 ★ average rating · 100 reviews
54/100 from 100 reviews over 15 months, moderate confidence.

Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.2%, over 3,101 ranked companies · benchmark 20 Oct 2026

Score

53.5

Industry average 63.6

10.1 below average

Rating

3.89

Industry average 4.28

0.39 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2351of 3101 ranked in Automotive & Mobility
Top 76% · Bottom Tierup 136 from last month
#1 (best)#3101 (worst)
#2349Peer
#2350Peer
#2351This company
#2352Peer
#2353Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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