Based on public reviews and response behavior.
200 reviews over 2,072 days (about 2.9 per month). Busiest month: 23% of reviews. Languages: fr 87%, unknown 7%, en 6%.
Beauty & Wellness average: score 64.6, rating 4.22 stars, reply rate 38.6%, over 2,562 ranked companies · benchmark 22 Oct 2026
Score
55.4
Industry average 64.6
9.2 below average
Rating
4.39
Industry average 4.22
0.17 above average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering November 2021 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,562 ranked companies in Beauty & Wellness (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.256). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 55.4 sits in the bottom quarter of about 2,600 ranked Beauty & Wellness companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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