BatteryStation

Appliances & Home Electronics • United Kingdomwww.batterystation.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−13.3 vs. last month4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#138of 189

Top 73% · Mid Pack

#1 (best)#189 (worst)

#136Peer

#137Peer

#138This company

#139Peer

#140Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%

positive

Positive70%
Neutral2%
Negative29%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 542 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.5%

Response Speed

15.3%

Customer Support

13.8%

Pricing

13.1%

Loyalty

10.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.3%

4★

5.7%

3★

2.7%

2★

1.7%

1★

4.7%

Based on 600 analyzed reviews. Sentiment is improving: 83.3% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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