Based on public reviews and response behavior.
100 reviews over 1,262 days (about 2.4 per month). Busiest month: 13% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
57.3
Industry average 62.0
4.7 below average
Rating
1.90
Industry average 4.32
2.42 below average
Reply rate
—
Industry average 33.6%
not measured
Not ranked
no reviews in the last 12 months
38% of reviews positive, 59% negative
Covering July 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.282 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 71% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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