Customereye

Augusta Precious Metals

Lending & Consumer Financewww.augustapreciousmetals.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 189 days (about 16 per month). Busiest month: 25% of reviews. Languages: en 96%, unknown 4%.

Overall Score

88/100
−20.8 vs. last month4.87 ★ average rating · 100 reviews
88/100 from 100 reviews over 7 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026

Score

88.1

Industry average 69.4

18.7 above average

Rating

4.87

Industry average 4.54

0.33 above average

Reply rate

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Industry average 48.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#198of 1872 ranked in Lending & Consumer Finance
Top 11% · Top Tierdown 354 from last month
#1 (best)#1872 (worst)
#196Peer
#197Peer
#198This company
#199Peer
#200Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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