Customereye

At-Home Professions

Schools & Academic Education • United Stateswww.at-homeprofessions.edu

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
4.62 ★ average rating · 538 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#131of 203
Top 65% · Mid Pack
#1 (best)#203 (worst)
#129Peer
#130Peer
#131This company
#132Peer
#133Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering March 2021 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 519 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
21.5%
Customer Support
17.3%
Product Quality
16.9%
Loyalty
13.1%
Pricing
8.9%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
75.7%
4
16.7%
3
4.5%
2
0.6%
1
2.6%

Based on 538 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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