Aspen Dental

Healthcare & Medical • United Stateswww.aspendental.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

22/100

+11.9 vs. last month1.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#615of 615

Top 100% · Bottom Tier

#1 (best)#615 (worst)

#611Peer

#612Peer

#613Peer

#614Peer

#615This company

Overall Customer Sentiment

Below Average

25% of reviews positive, 74% negative

25%

positive

Positive25%
Neutral1%
Negative74%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

17.9%

Pricing

16.2%

Customer Support

15.1%

Response Speed

10.5%

Product Quality

9.3%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 17.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 72.3% across this company's analyzed reviews.
•23 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.4avg rating

5★

7.8%

4★

0.3%

3★

0.8%

2★

4.8%

1★

86.2%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 10.7% in the three months before that.

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