Armishaws Removals & Storage

Home Services • United Kingdomwww.armishaws.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

+5.3 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#2of 92

Top 2% · Top Tier

#1 (best)#92 (worst)

#1Peer

#2This company

#3Peer

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%

positive

Positive91%
Neutral1%
Negative8%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.9%

Product Quality

18.1%

Loyalty

17.2%

Delivery Shipping

9.1%

Problem Resolution

7.6%

Most feedback concerns Customer Support.

The most common complaint theme is Value For Money, making up 0.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.7%

4★

5.2%

3★

0.7%

2★

0.8%

1★

3.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.9% of reviews in the last three months were positive, compared with 99.0% in the three months before that.

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