ApplauseStore®

Entertainment & Events • United Kingdomwww.applausestore.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

+6.2 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#85of 322

Top 26% · Upper Half

#1 (best)#322 (worst)

#83Peer

#84Peer

#85This company

#86Peer

#87Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%

positive

Positive93%
Neutral1%
Negative6%

Sentiment Balance

Covering November 2024 — 332 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

34.4%

Customer Support

16.4%

Loyalty

15.6%

Response Speed

10.0%

Onboarding

9.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 18.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

86.0%

4★

11.5%

3★

1.0%

2★

0.2%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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