Based on public reviews and response behavior.
100 reviews over 1,726 days (about 1.8 per month). Busiest month: 84% of reviews — one month dominates this sample. Languages: en 100%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
56.2
Industry average 60.5
4.3 below average
Rating
4.56
Industry average 4.10
0.46 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering January 2024 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 88.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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