APMEX

Lending & Consumer Finance • Oklahoma City, OKwww.apmex.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+17.3 vs. last month4.30 ★ average rating · 1,508 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#215of 275

Top 78% · Bottom Tier

#1 (best)#275 (worst)

#213Peer

#214Peer

#215This company

#216Peer

#217Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%

positive

Positive68%
Neutral2%
Negative30%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 0% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,501 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.2%

Loyalty

13.5%

Product Quality

13.4%

Onboarding

12.7%

Response Speed

10.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100

48/100

signal score

•Built from a negative-review share of 30.1% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

75.5%

4★

5.5%

3★

4.4%

2★

2.1%

1★

12.5%

Based on 1,508 analyzed reviews. Sentiment is holding steady: 89.8% of reviews in the last three months were positive, compared with 87.4% in the three months before that.

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