Customereye

Aosom USA

Home & Living • United Stateswww.aosom.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 74 days (about 82 per month). Busiest month: 41% of reviews. Languages: en 100%.

Overall Score

68/100
Short observation window (74 days)
+3.7 vs. last month4.37 ★ average rating · 200 reviews
68/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

68.4

Industry average 67.9

0.5 above average

Rating

4.37

Industry average 4.44

0.07 below average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2823of 5448 ranked in Home & Living
Top 52% · Mid Packup 377 from last month
#1 (best)#5448 (worst)
#2821Peer
#2822Peer
#2823This company
#2824Peer
#2825Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering September 2026 — 46 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 24% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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