Based on public reviews and response behavior.
119 reviews over 1,140 days (about 3.2 per month). Busiest month: 11% of reviews. Languages: en 80%, es 8%, fr 4%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
71.5
Industry average 65.4
6.1 above average
Rating
3.89
Industry average 4.28
0.39 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 46% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.
Share of theme mentions
Themes from the 119 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 78.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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