Customereye

Activity Superstore

Flight & Hotel Booking • Irelandwww.activitysuperstore.com

Review data last updated .

Based on public reviews and response behavior.

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194 reviews over 198 days (about 30 per month). Busiest month: 19% of reviews. Languages: en 100%, af 1%.

Overall Score

64/100
−8.8 vs. last month3.48 ★ average rating · 194 reviews
64/100 from 194 reviews over 7 months, moderate confidence.

Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026

Score

64.3

Industry average 69.7

5.4 below average

Rating

3.48

Industry average 4.44

0.96 below average

Reply rate

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Industry average 46.4%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#845of 1292 ranked in Flight & Hotel Booking
Top 65% · Mid Packdown 43 from last month
#1 (best)#1292 (worst)
#843Peer
#844Peer
#845This company
#846Peer
#847Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

67% of reviews positive, 33% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Communication
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Problem Resolution
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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