Lending & Consumer Finance • United Kingdomwww.acmortgages.com
Review data last updated .
Based on public reviews and response behavior.
170 reviews over 344 days (about 15 per month). Busiest month: 14% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
62.3
Industry average 69.4
7.1 below average
Rating
5.00
Industry average 4.54
0.46 above average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
98% of reviews positive, 2% negative
Covering September 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes from the 170 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 122 mentions with a sentiment score of 95.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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