Absolute Translations

Professional Services • United Kingdomwww.absolutetranslations.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

52/100

+13.3 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#321of 517

Top 62% · Mid Pack

#1 (best)#517 (worst)

#319Peer

#320Peer

#321This company

#322Peer

#323Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.3%

Response Speed

20.9%

Product Quality

13.6%

Loyalty

13.2%

Delivery Shipping

7.8%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 2.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 29.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.5%

4★

6.3%

3★

1.2%

2★

0.5%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is slipping: 91.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights