Based on public reviews and response behavior.
100 reviews over 3,120 days (about 1 per month). Busiest month: 38% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
60.7
Industry average 64.5
3.8 below average
Rating
3.97
Industry average 4.25
0.28 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering May 2018 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.336 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 58% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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