Based on public reviews and response behavior.
63 reviews over 1,831 days (about 1.1 per month). Busiest month: 13% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 61.2, rating 3.92 stars, reply rate 39.3%, over 981 ranked companies · benchmark 16 Oct 2026
Score
69.7
Industry average 61.2
8.5 above average
Rating
4.83
Industry average 3.92
0.91 above average
Reply rate
—
Industry average 39.3%
not measured
Not ranked
no reviews in the last 12 months
98% of reviews positive, 2% negative
Covering May 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 981 ranked companies in Travel & Hospitality (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.194). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 98.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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