Customereye

Swift caravans, motorhomes & holiday homes

Travel & Hospitalitywww.swiftgroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

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129 reviews over 395 days (about 9.9 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

70/100
+25.0 vs. last month4.26 ★ average rating · 129 reviews
70/100 from 129 reviews over 13 months, moderate confidence.

Travel & Hospitality average: score 61.1, rating 4.01 stars, reply rate 43.7%, over 550 ranked companies · benchmark 29 Sept 2026

Score

69.6

Industry average 61.1

8.5 above average

Rating

4.26

Industry average 4.01

0.25 above average

Reply rate

—

Industry average 43.7%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#200of 550 ranked in Travel & Hospitality
Top 36% · Upper Half
#1 (best)#550 (worst)
#198Peer
#199Peer
#200This company
#201Peer
#202Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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