Based on public reviews and response behavior.
67 reviews over 1,316 days (about 1.6 per month). Busiest month: 12% of reviews. Languages: en 100%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
64.9
Industry average 71.4
6.5 below average
Rating
4.54
Industry average 4.67
0.13 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 67 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 40 mentions with a sentiment score of 77.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
