Customereye

Wimpole

Beauty & Wellness • United Kingdomwimpole.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 167 days (about 36 per month). Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

78/100
Short observation window (167 days)
+2.3 vs. last month4.84 ★ average rating · 200 reviews
78/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

78.0

Industry average 65.4

12.6 above average

Rating

4.84

Industry average 4.28

0.56 above average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#321of 1840 ranked in Beauty & Wellness
Top 17% · Top Tierup 54 from last month
#1 (best)#1840 (worst)
#319Peer
#320Peer
#321This company
#322Peer
#323Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 3% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering September 2026 — 37 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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