Based on public reviews and response behavior.
51 reviews over 2,304 days (about 0.7 per month). Busiest month: 10% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.9, rating 4.57 stars, reply rate 38.2%, over 1,503 ranked companies · benchmark 25 Oct 2026
Score
9.1
Industry average 69.9
60.8 below average
Rating
1.04
Industry average 4.57
3.53 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
6% of reviews positive, 94% negative
Covering August 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 51 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,503 ranked companies in Schools & Academic Education (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.772 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 9.1 sits in the bottom quarter of about 1,500 ranked Schools & Academic Education companies (25th percentile: 61, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99