Wide Angle Software

Software & Web Services • United Kingdomwideanglesoftware.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

+33.3 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#68of 363

Top 19% · Top Tier

#1 (best)#363 (worst)

#66Peer

#67Peer

#68This company

#69Peer

#70Peer

Overall Customer Sentiment

Category Leader

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral3%
Negative26%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 567 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

18.5%

Product Quality

15.8%

Communication

14.1%

Loyalty

13.0%

Customer Support

9.7%

Most feedback concerns Onboarding.

The most common complaint theme is Value For Money, making up 2.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100

51/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

75.5%

4★

10.8%

3★

2.5%

2★

3.7%

1★

7.5%

Based on 600 analyzed reviews. Sentiment is slipping: 63.6% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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