Based on public reviews and response behavior.
100 reviews over 1,548 days (about 2 per month). Busiest month: 34% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026
Score
70.2
Industry average 63.2
7.0 above average
Rating
4.59
Industry average 4.27
0.32 above average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering June 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,125 ranked companies in Finance & Insurance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.462). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 90% of reviews against an industry average of 49%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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