Based on public reviews and response behavior.
200 reviews over 19 days (about 320 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 100%.
Finance & Insurance average: score 60.3, rating 4.19 stars, reply rate 46.1%, over 1,445 ranked companies · benchmark 27 Sept 2026
Score
75.6
Industry average 60.3
15.3 above average
Rating
4.89
Industry average 4.19
0.70 above average
Reply rate
—
Industry average 46.1%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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