Customereye

Party Supplies

Gifts & Party Supplies • United Stateswholesalepartysupplies.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
+12.5 vs. last month3.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#139of 149
Top 93% · Bottom Tier
#1 (best)#149 (worst)
#137Peer
#138Peer
#139This company
#140Peer
#141Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 37% negative

60%
positive
  • Positive60%
  • Neutral3%
  • Negative37%

Sentiment Balance

Covering January 2023 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
30.3%
Product Quality
15.5%
Response Speed
12.6%
Loyalty
10.4%
Pricing
9.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 30.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 38.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
59.7%
4
7.3%
3
5.5%
2
7.5%
1
20.0%

Based on 600 analyzed reviews. Sentiment is improving: 56.2% of reviews in the last three months were positive, compared with 49.1% in the three months before that.

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