WH Candy

Food & Beverage • United Stateswhcandy.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

4.03 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#478of 551

Top 87% · Bottom Tier

#1 (best)#551 (worst)

#476Peer

#477Peer

#478This company

#479Peer

#480Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 29% negative

68%

positive

Positive68%
Neutral2%
Negative29%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

30.6%

Product Quality

18.2%

Loyalty

12.2%

Customer Support

10.4%

Response Speed

8.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 10.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 24.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

66.3%

4★

7.0%

3★

5.3%

2★

5.8%

1★

15.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 58.3% of reviews in the last three months were positive, compared with 55.3% in the three months before that.

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