Customereye

Whatley & Son Removals

Home Serviceswhatleyandson.co.uk

Review data last updated .

Based on public reviews and response behavior.

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83 reviews over 374 days (about 6.8 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

81/100
−8.9 vs. last month4.94 ★ average rating · 83 reviews
81/100 from 83 reviews over 11 months, limited confidence.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 24 Oct 2026

Score

81.0

Industry average 71.4

9.6 above average

Rating

4.94

Industry average 4.67

0.27 above average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#418of 2040 ranked in Home Services
Top 20% · Top Tierdown 82 from last month
#1 (best)#2040 (worst)
#416Peer
#417Peer
#418This company
#419Peer
#420Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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