Customereye

West Shore Home

Home & Living • United Stateswestshorehome.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 128 days (about 24 per month). Busiest month: 28% of reviews. Languages: en 96%, id 2%, unknown 2%.

Overall Score

70/100
Short observation window (128 days)
+11.2 vs. last month3.98 ★ average rating · 100 reviews
70/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

69.8

Industry average 67.9

1.9 above average

Rating

3.98

Industry average 4.44

0.46 below average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2663of 5448 ranked in Home & Living
Top 49% · Upper Halfup 368 from last month
#1 (best)#5448 (worst)
#2661Peer
#2662Peer
#2663This company
#2664Peer
#2665Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering August 2026 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
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Delivery Shipping
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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