Westmorland Sheepskins

Home & Living • United Kingdomwestmorlandsheepskins.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

−33.3 vs. last month4.88 ★ average rating · 180 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#21of 675

Top 3% · Top Tier

#1 (best)#675 (worst)

#19Peer

#20Peer

#21This company

#22Peer

#23Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral1%
Negative17%

Sentiment Balance

Covering July 2019 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 178 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

24.5%

Delivery Shipping

18.0%

Customer Support

17.5%

Response Speed

14.1%

Loyalty

11.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 17.2% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.2%

4★

4.4%

3★

2.8%

2★

0.6%

1★

0.0%

Based on 180 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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